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Terms & Conditions

Legal Disclaimer

Welcome to Twizzr, your go-to online toy store specializing in eco-friendly and fun remote control and DIY toys for kids. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Twizzr (“we”, “our”, or “us”). Twizzr is an online toy store operated by Ecominds Enterprises, registered in Maharashtra, India.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Eligibility and Use of Website

There is no age restriction for browsing or using our website. However, we strongly recommend parental or guardian guidance when children are involved, especially while making payments or entering personal information.

You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

 
Account Registration

Customers may place orders either by creating an account or by using the guest checkout option.

We reserve the right to suspend or terminate accounts if we believe there is misuse, fraudulent activity, or violation of these Terms.

 
Product Information

We make every effort to display accurate product details. However:

  • Product images are for illustration purposes only and may slightly differ from the actual product.

  • All toys sold on Twizzr are recommended for children aged 3 years and above (3+).

  • Toys should always be used under adult supervision.

Twizzr is not responsible for misuse of products or failure to follow safety instructions.

 
Pricing and Payments

  • All prices on the website are listed in Indian Rupees (INR).

  • Prices include applicable GST unless stated otherwise.

  • Prices are subject to change without prior notice.

Payments are processed through third-party payment gateways. Twizzr does not store or process your payment card details directly.

 
Order Acceptance and Cancellation

While we strive to fulfill all orders, Twizzr reserves the right to refuse or cancel any order due to reasons such as product unavailability, pricing errors, or unforeseen issues. If an order is cancelled by us, customers will be informed accordingly.

Customers may request order cancellation before shipment by contacting our support team. Once the order has been shipped, cancellation may not be possible.

 
Shipping

Shipping terms, timelines, and charges are detailed in our Shipping Policy page, which forms an integral part of these Terms.

 
Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, available here:
https://www.twizzr.com/english-refund-policy

By placing an order, you agree to the terms outlined in that policy.

 
Intellectual Property

All content on the website, including but not limited to text, images, logos, graphics, and designs, is the intellectual property of Twizzr and is protected under applicable laws.

You may not copy, reproduce, distribute, or use any content without our prior written consent.

 
Limitation of Liability

To the maximum extent permitted by law, Twizzr shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, loss of profits, or damages arising from:

  • Use or inability to use the website

  • Misuse of products

  • Delays or failures beyond our reasonable control

 
Third-Party Links and Services

Our website may contain links to third-party websites or services, including payment providers. Twizzr is not responsible for the content, policies, or practices of any third-party websites.

 
Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.

 
Changes to Terms

Twizzr reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

 
Contact Us

If you have any questions about these Terms and Conditions, please contact us:

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