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Shipping Policy

This Shipping Policy describes how Twizzr (“we”, “our”, or “us”) handles shipping and delivery of orders placed on our website. Twizzr is an online toy store operated by Ecominds Enterprises, registered in Maharashtra, India.

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Shipping Locations

Currently, we ship only within India. We do not offer international shipping at this time.

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Shipping Charges

Shipping charges are calculated at checkout based on your order and delivery location.
Any applicable free shipping offers will be clearly displayed at checkout before you complete your purchase.

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Order Processing Time

All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.

 
Estimated Delivery Time

Once shipped, orders are typically delivered within 4–10 business days, depending on your location and courier partner timelines.

Please note that delivery times are estimates and may vary due to factors beyond our control.

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Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email at the email address provided during checkout.

 
Cash on Delivery (COD)

At present, Cash on Delivery (COD) is not available. All orders must be prepaid at checkout.

 
Damaged or Lost Shipments

If your order arrives damaged, or if your shipment is lost in transit, please contact us by email as soon as possible.

After verification, we will initiate a replacement or refund, as applicable.

 
Incorrect Address or Failed Delivery

If a package cannot be delivered due to an incorrect or incomplete address provided by the customer, the shipment will be returned to us. Further action will be taken after the return is received.

 
Contact Us

For any shipping-related questions or concerns, please contact us at:

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