Privacy Policy

Last updated: 31st Jan 2026

Twizzr (“we”, “our”, or “us”) is an online toy store operated by Ecominds Enterprises, registered in Maharashtra, India. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

1.1 Personal Information

When you visit our website or place an order, we may collect the following personal information:

Full name
Email address
Phone number
Shipping address
Billing address

Users may create an account or check out as a guest.

1.2 Children’s Information

We sell products intended for children, and purchases may be made by parents or guardians on behalf of children under the age of 13. We do not knowingly collect personal information directly from children without parental involvement. Any information provided relating to a child is assumed to be submitted by a parent or legal guardian.

2. Payment Information

All payments on Twizzr are processed through secure third-party payment gateways. We do not store or process credit/debit card details on our servers. Payment information is handled directly by the respective payment service providers in accordance with their privacy policies.

3. Automatically Collected Information (Cookies)

We use cookies strictly for website functionality, such as enabling basic features and improving user experience. We do not use cookies for analytics, tracking, or advertising purposes.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Deliver products to the provided shipping address
Communicate order confirmations and updates
Provide customer support
Comply with legal obligations

We do not send promotional or marketing emails.

5. Sharing of Information

We only share personal information when necessary to fulfill your order, including:

Shipping and logistics partners (for delivery purposes)

We do not sell, rent, or trade your personal information to third parties.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, accounting, or regulatory requirements

7. Data Security

We implement reasonable security measures, including secure servers and SSL encryption, to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:

Ecominds Enterprises
Registered Office: Maharashtra, India
Email: support@twizzr.com